Archive for the ‘Marketing and Sales’ Category

 

 

 

 

 

Forecasting involves two distinct activities;

 

 

 

 

• Measuring the pulse of embedded developers to understand what they are doing, what success they are having, what are their deepest concerns and how do the use of different technologies (e.g., comparative RTOSes, development tools, communication middleware, testing processes, etc.) affect design outcomes (ROI, time to market, percent of designs completed ahead or behind schedule – or cancelled). Also it is helpful to compare final design outcomes to pre-design expectations.
• Following purchasing trends, funding sources and levels, and whether purchasers are bringing developments and tools in-house or by purchasing.

It is important for embedded vendors to use available data and information and to be able to cross-correlate findings to search out relationships that help define market directions as well as to provide sales support materials to better pursue qualified leads.

EMF published research has used developer-based user surveys and collaborative industry/government based usage and funding insights to forecast market segments that are growing and those that are contracting (at least in the short term). Given these insights there are steps that vendors can take to minimize risk while maintaining a positive positioning.

These include:

• A serious analysis of your competitive position is essential to not only getting qualified leads but also to having a competitive sales support program with which to follow up these leads. Customers are buying your competitor’s products. Do you know why? Do you know how best and affordably to find this information (talking to a few customers won’t get you there)? Can you prove that your products help your customers get to market faster?

• You really need to know what your customers really need – how do you find out? In our surveys we discover what issues are most troubling to them and what would motivate them to move towards you (or away from you).

• If your products and those of your competitors exceed the needs of current and prospective customers (notwithstanding how truly cool your products may be) mitigating factors will affect their purchasing decision – even if your product isn’t as cool as those of your competitors.

• Be able to demonstrate your value (they won’t do it for you). Be able to provide factual information – ROI if you can.

• Promote yourself. Is your marketing targeting the right customers and do they have compelling information to state your case? Be proactive – your competitors might have access to information that makes their case – and you wouldn’t know about it.

Be exceedingly careful as you look to expand your marketplace – either offensively or defensively. Vendors realizing the impending shortfall in mil/aero are looking to alternative markets without understanding the dynamics and true needs of those markets. Medical, for example, has been targeted by some of the larger mil/aero vendors stressing their DO 178-B and Common Criteria certifications. For the most part this is laughable given that the highest frequency response for monitoring a non-attended patient is 100 HZ.

We are seeing companies that have been successful in EDA (e.g., Synopsys) and IT communication systems (e.g., IBM) bringing their proven technologies to enhance systems development and deployment – which in turn change development paradigms by offering OEMs and systems integrators better long term solutions.

Smaller vendors need to be able to show their value and the ability to integrate their solutions with these more advanced solutions. IBM Rational’s Rhapsody is an example of a very powerful model driven development (MDD) tool that allows for competitor’s requirements management, RTOS, static and dynamic analysis technologies to be comfortably integrated.

Be careful where you get your information – and before you pay for it make sure you understand where it came from and how it was obtained.

Warren Buffett offers the following timely advice: “For some reason people take their cues from price action rather than from values. Price is what you pay. Value is what you get.”

 

 

Experience is not what happens to you; it is what you do with what happens to you – Aldous Huxley

 

This paper is intended to create a guideline to enhancing your sales and marketing capabilities. You can follow as many of the suggestions as you wish – I wanted to provoke your thinking.

 

EMF recognizes that businesses today are confronted by unparalleled rates of change that create tremendous challenges. Companies need to differentiate products, react to on-going market shifts, efficiently streamline support of deployed products and exploit globalization. The stories we present are true, the guidelines are proven and the theme is to stimulate you to rethink your strategy in a rapidly changing marketplace.

 

Since I was a young man I have always had the entrepreneurial desire. Setting out without a guide can be a tortuous experience. It’s bad enough knowing what you don’t know. In my case it was worse – I didn’t know what I didn’t know. Through trial and error I built five companies (4 medical, 1 computer). The first were near or actual disasters – but through good fortune I found several mentors who taught me the fundaments of customer-based selling and market driven strategies. My success included taking two companies public – I wouldn’t have reached that goal if I not for the good graces of my mentors.

 

I sold out the last of my businesses in the late 80’s, took a detour in academics and returned to the embedded playing field as an industry analyst in the mid 90’s. Although markets have changed over the past 20 years since I was on the product selling side of the industry, I believe that the strategies that were passed on to me have merit in today’s highly competitive and rapidly changing embedded marketplace.

 

My transformation as a tekkie to a businessman didn’t come from seminars and course work – it came from my guides posing significant questions to me that forced me to rethink my markets, products and corporate values. I’d like to share them with you. I took to these questions not unlike a Zen beginner confronting his koans. The answers to these questions took a lot of reflection on my part, and a rethinking of how business is done and might be done better. Looking back – it’s laughable that I had the temerity to advertise that our products outperformed those of Hewlett Packard (medical). They did but who was going to believe it? HP did me a favor by taking on our product line and selling it with theirs.

 

Let’s begin with what I feel was the most important thought and the questions that ensued:

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Taking a “dog’s-eye” view of what we might expect in 2010

 

 

 The year 2010 is just around the corner, and we are doing what we do best — forecasting. After all it’s our name. But we aren’t just guessing — we base our forecasts on historical facts and data. For the past 12 years, we have been tracking what developers are doing, what tools, OSes and processes they are utilizing and what their design experiences have been. We also report on what issues trouble them the most.

Now we are preparing our 2010 detailed and comprehensive EMF Executive Survey of Embedded Developers and Managers. We will be inviting you to take the survey to see how you our “loyal readers” compare with the larger statistically based responses (please contact us at surveys@embeddedforecast.com if you are willing to participate). Respondents who take the survey will receive a complimentary copy of our survey overview (a $399 value).

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“You never know who’s been swimming naked until the tide goes out”  -  Warren Buffet
 

 

 

 

 

IBM gets it! Why don’t others? With $22 billion in annual software sales they certainly qualify as the 2000 pound gorilla – but they don’t act that way. They didn’t get to that level by being arrogant (like another large gorilla?) – quite to the contrary.

 

 

• They strongly support the analyst community
• They have no secrets – they show us their roadmap, tell us what they have in the works, confess their concerns, listen and encourage other views
• Unlike some embedded vendors, they see analysts/editors as a respected strength to their business
• They subscribe to the best market intelligence and they study it and use it

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Co-authored by: Dolores Krasner, VP Market Intelligence, EMF

 

Remember the old song “Signs”? The lyrics went “signs, signs, everywhere signs, messing up the scenery blowing my mind - don’t do this do that, can’t you read the signs”?

With all of the FUD, claims and counterclaims of misrepresentation between embedded vendors, what is a developer, manager or executive to believe, and how is one to make sense of whether one product or another is best suited for one’s use? No wonder potential users are leery of advertised and promoted claims.

Is it possible that those making the most noise and creating the most FUD are those messing up the scenery for the rest of us? Moreover, are these disruptions taking us away from the real signs that are defined by developers and managers that detail their likes, dislikes, and issues of greatest importance? Finally, what are the market trends that are characterized by revenue growth, best practices and ROI calculations?

I chose the above graphic to illustrate my frustrations (and I suspect the frustrations of others) with the misleading hype that has unfortunately become part of our embedded market culture. What I loved about the graphic was the ridiculous message that hid the information of most importance to the reader – the bridge was out!

So what should the embedded market signs tell us – based on year-over-year EMF Developer Surveys, vendor reported shipments and EMF privleged information - about the road ahead and how to avoid the bridges that are out?

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The Cheshire cat said to Alice, “if you don’t know where you are going, any road will get you there – and when you get there, there’s no there, there” – Lewis Carroll, Alice in Wonderland

 

 

 

 

 

 

The Cheshire cat could have been talking to some embedded vendors. If you don’t  understand or track the broader marketplace and what your customers and potential customers are doing and experiencing,  then how can you possibly develop the best strategic plan?

Historically, new and more forceful markets that redefine economic demand replace markets that create economic downturns. Today we are at a transition point in our economic recovery that will redefine markets, and we are currently witnessing an irrevocable upheaval in the marketplace for software design and development tools, components and services. There will be winners and losers. How then does an embedded vendor mitigate against uncertainty and find direction? We believe that market intelligence is the antidote to market uncertainty.

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